Hunnid Terms of Service
Effective date: [PLACEHOLDER]
Operator: TKM Ventures LLC, doing business as Hunnid Mailing address: [PLACEHOLDER: mailing address] Support: support@hunnid.app Legal notices: legal@hunnid.app Privacy: privacy@hunnid.app
PLEASE READ THESE TERMS CAREFULLY. SECTION 24 CONTAINS A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS. YOU MAY OPT OUT OF ARBITRATION WITHIN 30 DAYS AS DESCRIBED IN SECTION 24.10. SECTIONS 20 AND 21 CONTAIN IMPORTANT DISCLAIMERS AND LIMITATIONS OF LIABILITY.
1. Who We Are and Your Agreement to These Terms
In short: Hunnid lets fans support DJs in person by sending Gifts through a mobile web page. Using it means you agree to these Terms.
1.1 The Platform. Hunnid (the "Platform") is a service that lets fans show appreciation for DJs performing in person by sending digital Gifts, which are paid to the DJ, and by displaying those Gifts and short messages on screens at the venue. The Platform includes the website at hunnid.app, the mobile web pages you reach by scanning a DJ's QR code or tapping an NFC tag, the Booth Screen display, DJ and Fan accounts, rankings, and related features, tools, content, and communications.
1.2 Who operates it. The Platform is operated by TKM Ventures LLC, a company based in California, doing business as Hunnid ("Hunnid," "we," "us," or "our").
1.3 Your agreement. These Terms of Service (the "Terms") are a binding contract between you and Hunnid. By tapping a button that says "Pay," "Send Gift," "Agree," "Sign up," or similar wording presented with a link to these Terms, by creating an account, or by otherwise using the Platform, you agree to these Terms and to our Privacy Policy, Community Guidelines, and Gifts and Refunds Policy, each of which is incorporated by reference. If you do not agree, do not use the Platform.
1.4 Additional terms for DJs. If you register as a DJ, the Hunnid DJ Agreement also applies to you. If the DJ Agreement conflicts with these Terms on a topic specific to DJs, the DJ Agreement controls for that topic.
1.5 No account needed to send a Gift. You can send a Gift as a guest without creating an account. These Terms apply to you whether or not you have an account.
1.6 Users and DJs in Korea. Korean Gifts, DJs whose region is Korea, and use of the Platform in Korea are governed by separate Korean-language documents, as described in Section 30.
2. Definitions
In short: capitalized words have specific meanings, and we use the same meanings in all of our policies.
- "Booth Screen" means the live display that a DJ can run during a Live Set on venue screens, LED walls, a tablet at the DJ booth, or similar displays, which shows Gifts, display names, messages, and related on-screen effects.
- "Connected Account" means the Stripe Express connected account that a DJ must open and maintain to receive Gifts.
- "DJ" means a performer who registers a DJ account, completes Stripe onboarding, and receives Gifts through the Platform. "DJ" includes a DJ's authorized business entity, if the Connected Account is held by that entity.
- "Fan" means anyone who uses the Platform other than as a DJ, whether as a guest or with an optional Fan account, including anyone who sends a Gift.
- "Gift" means a tip, offered in preset tiers with playful names (for example Glowstick, Laser, Airhorn, Pyro, or Hunnid) or as a custom amount, that a Fan voluntarily sends to a DJ through the Platform in appreciation of the DJ's live performance, and that is paid to the DJ less the Platform Fee and Processing Fee. A Gift is not a currency, credit, token, or stored value.
- "Gift Amount" means the face value of a Gift in U.S. dollars, which is the amount the Fan chooses and pays, before any tax that the law requires us to collect.
- "Hype Score" means the score that Hunnid computes from activity signals to rank DJs, as described in Section 9.
- "Korean Gift" means a Gift priced in Korean won on the page of a DJ whose region is Korea. Korean Gifts are digital items sold by Hunnid and are governed by the Korean-language documents described in Section 30, not by the definitions of Gift, Gift Amount, Platform Fee, Processing Fee, and Total Price in this Section 2.
- "Live Set" means a set session that a DJ starts and ends on the Platform and associates with a venue location.
- "Platform Fee" means the fee Hunnid charges the DJ for Hunnid's services, currently 15% of the Gift Amount of each Gift, which is deducted from the Gift Amount before it is credited to the DJ's Connected Account. The Platform Fee is not charged to or collected from Fans. See Section 6.4 and Section 4.3 of the DJ Agreement.
- "Processing Fee" means the standard card processing fee charged to the DJ for each Gift, currently 2.9% of the Gift Amount plus $0.30, which is deducted from the Gift Amount before it is credited to the DJ's Connected Account. The Processing Fee is not charged to or collected from Fans. See Section 6.4 and Section 4.3 of the DJ Agreement.
- "Stripe" means Stripe, Inc. and its affiliates, which provide payment processing for the Platform.
- "Total Price" means the total amount a Fan pays for a Gift, which is the Gift Amount plus any tax that the law requires us to collect.
- "User Content" means anything you submit to the Platform, including display names, messages, song requests, shoutouts, profile photos, bios, links, and other text, images, or information.
- "Venue" means the club, festival, bar, event space, or other location where a DJ performs a Live Set. Venues are independent of Hunnid.
3. Eligibility and Age
In short: you must be at least 18 to send Gifts or create an account. Venues set their own entry rules.
3.1 18 or older. You must be at least 18 years old (19 or older if you are in Korea or are buying a Korean Gift; see Section 30), and old enough to form a binding contract where you live, to create an account, send a Gift, or otherwise use the Platform. By using the Platform you represent that you meet this requirement. We may use age attestations, payment-method signals, and other reasonable measures to enforce it, and we may cancel Gifts or close accounts that we believe belong to minors.
3.2 Venue rules are the Venue's. Age, entry, conduct, and alcohol rules at a Venue are set and enforced by the Venue, not by Hunnid. Using the Platform does not change those rules or give you any right to enter or remain at a Venue.
3.3 Other requirements. You may not use the Platform if we have previously suspended or terminated your access, if you are barred from receiving services under applicable law, or if you are subject to sanctions or located in a country or region subject to comprehensive U.S. sanctions. The Platform is intended for use in the United States and, under the Korean-language documents described in Section 30, in Korea. If you use it from elsewhere, you are responsible for complying with local law. DJs must meet the additional requirements in the DJ Agreement.
4. Accounts and Roles
In short: Fans can use the Platform with or without an account. DJs need an account plus Stripe onboarding. Keep your login secure.
4.1 Fan accounts (optional). A Fan account lets you follow DJs, get notified about their Live Sets, see your Gift history, and manage your display name and preferences. You do not need an account to send a Gift.
4.2 DJ accounts. To receive Gifts, a DJ must create a DJ account, accept the DJ Agreement, and complete onboarding to a Connected Account with Stripe, including Stripe's identity verification. Gifts can be sent only to DJs whose Connected Account is active and able to receive payments.
4.3 Venues (future). We may in the future offer a Venue Partner program with separate terms (for example for Booth Screen displays or revenue sharing). Until then, Venues have no account role on the Platform, and nothing in these Terms creates rights or obligations for a Venue.
4.4 Accurate information. You agree to provide accurate, current, and complete information and to keep it updated. You may not impersonate anyone, use a display name you do not have the right to use, or create an account for someone else without authorization.
4.5 Security. You are responsible for keeping your login credentials and any linked email account secure and for all activity under your account. Tell us right away at support@hunnid.app if you suspect unauthorized access. We are not liable for losses caused by unauthorized use of your account that results from your failure to protect your credentials, except as required by law.
4.6 One person per account. Accounts are personal. You may not sell, transfer, or share your account. A DJ account may be operated by a DJ's authorized manager or business, as described in the DJ Agreement.
5. How the Platform Works
In short: scan the DJ's QR code, pick a Gift, pay, and your Gift appears on the Booth Screen. Song requests and shoutouts are courtesy features, not promises.
5.1 Scan and Gift. Each DJ has a branded QR code (and, in the future, may have an NFC tag) at the booth. Scanning it opens a mobile web page for that DJ where you can pick a Gift, add an optional display name and short message, and pay with Apple Pay, Google Pay, or a card. No app download is required.
5.2 Live Sets. A DJ "goes live" by starting a Live Set at a Venue. Gifts sent during a Live Set are associated with that set for display and ranking purposes. A DJ may also receive Gifts outside a Live Set if the DJ's profile allows it.
5.3 Booth Screen and on-screen effects. Gift names refer to digital, on-screen effects only. Sending a "Pyro," an "Airhorn," or any other Gift triggers an animation on the Booth Screen. A Gift never triggers real pyrotechnics, CO2, lighting, or any physical effect at the Venue. Booth Screen display depends on the DJ or Venue actually running the Booth Screen, on connectivity, and on moderation (see Section 8 and the Community Guidelines).
5.4 Song requests and shoutouts are not guaranteed. You may attach an optional song request or shoutout to a Gift. These are courtesy features. The DJ decides whether, when, and how to acknowledge them. Because a Gift is a voluntary tip (Section 6.1), a DJ's decision not to play a request or give a shoutout is not a basis for a refund, chargeback, or claim.
5.5 Availability. The Platform may be unavailable from time to time for maintenance, updates, or reasons outside our control, including Venue connectivity. We may add, change, or remove features at any time.
6. Gifts
In short: a Gift is a voluntary tip for the DJ's live performance. You pay only the price shown, with no added fee. Your Gift goes to the DJ, minus our 15% Platform Fee and standard card processing, which the DJ pays. There is no wallet, no stored balance, and no cash-out.
6.1 Gifts are voluntary tips. When you send a Gift, you are voluntarily tipping the DJ, in the amount you choose, in appreciation of the DJ's live performance. As with any tip, you are never required to send one. A Gift is not a purchase of any song, set, product, or content, and it does not entitle you to anything from the DJ, including a song request, shoutout, meeting, message, content, or any future benefit. The on-screen effect and any leaderboard placement are features of the Platform that we provide, not something the DJ owes you.
6.2 Where your Gift goes. Your Gift goes to the DJ, minus Hunnid's Platform Fee and standard card processing. The Gift Amount is credited to the DJ's Connected Account less the Platform Fee and the Processing Fee, which the DJ pays under the DJ Agreement, and subject to refunds, reversals, chargebacks, and the fraud and hold provisions in these Terms and the DJ Agreement. These fees are not added to the price you pay.
6.3 Gift tiers and limits. Gifts are offered in preset tiers or as a custom whole-dollar Gift Amount, currently from $5 to $500 per Gift. A custom amount plays the on-screen effect of the highest tier it reaches. We may change the tiers, names, artwork, and effects at any time. To reduce fraud we may set per-transaction, per-day, or per-account limits and may decline or delay any Gift.
6.4 Total Price; no Fan fee. You pay only the Gift Amount you choose. There is no Fan-facing fee: the price displayed for each Gift is the Total Price you pay, and the only amount that could be added is tax that the law requires us to collect (Section 6.5), which we would show before you confirm payment. Our fees are charged to the DJ, not to you: for each Gift, the DJ pays a Platform Fee (currently 15% of the Gift Amount) and a Processing Fee (currently 2.9% of the Gift Amount plus $0.30), which are deducted before the Gift is credited to the DJ's Connected Account. For example, when you send a $10 Gift you pay $10.00, and the DJ is credited $7.91 after a $1.50 Platform Fee and a $0.59 Processing Fee. The DJ Agreement governs these fees, including how they are calculated and changed.
6.5 Taxes. Where we are required by law to collect sales, use, or similar tax on a Gift or on any other amount you pay, we will add it to the Total Price and show it before you pay. You are responsible for any taxes that apply to you personally as a giver. DJs are responsible for their own taxes on Gifts received, as described in the DJ Agreement.
6.6 Payment. Payments are processed by Stripe. By providing a payment method you authorize us, through Stripe, to charge the Total Price to that payment method. You represent that you are authorized to use the payment method. Apple Pay and Google Pay are subject to the terms of Apple and Google. If you choose to save payment details with Stripe Link, that feature is provided by Stripe under Stripe's terms. We do not receive or store your full card number; we receive limited payment metadata such as the card brand, last four digits, and payment status.
6.7 Card statement descriptor. Gifts appear on your card statement as "HUNNID* DJNAME" (or a similar descriptor that includes our name and the DJ's name). Please check for this descriptor before reporting a charge as unrecognized.
6.8 Receipts. We send an email receipt for each Gift to the email address you provide or that your payment method shares with us. Guests must provide an email address to receive a receipt.
6.9 No wallet, no currency, no cash-out. Each Gift is a separate card charge at the moment you send it. The Platform has no stored-value wallet, no pre-purchased currency or credits, and no balance you can hold, transfer, or cash out. A Gift has no cash value to a Fan and cannot be exchanged, transferred, or redeemed for anything.
6.10 When a Gift is complete. Your Gift is complete when Stripe confirms the charge. At that point the Gift Amount has been received by Hunnid as the DJ's limited payment collection agent (Section 15.4) and is credited to the DJ's Connected Account, less the Platform Fee and Processing Fee, according to the DJ Agreement.
6.11 Gifts are final. Because a Gift is a voluntary tip that is paid to the DJ, Gifts are non-refundable except in the specific situations listed in Section 7. Please choose your Gift carefully and confirm the DJ's name before you pay.
7. Refunds, Reversals, and Payment Disputes
In short: Gifts are final, with a few exceptions such as duplicate charges, technical failures, and unauthorized use. Contact us before disputing a charge with your bank.
7.1 Refund exceptions. We will refund the Total Price of a Gift, or the affected part of it, in the following situations:
(a) Duplicate charge. You were charged more than once for the same Gift because of a Platform or payment error.
(b) Technical failure. Your payment was captured but the Gift was not recorded to the DJ because of a Platform failure. A Booth Screen that did not display your Gift because the DJ or Venue was not running the Booth Screen, or because of Venue connectivity, is not by itself a technical failure, because the Gift was still credited to the DJ.
(c) Unauthorized use. Your payment method was used without your authorization and you report it to us at support@hunnid.app within [PLACEHOLDER: 60] days after the charge. We may ask for information reasonably needed to investigate.
(d) Where required by law. Any refund that applicable law requires.
7.2 Discretionary refunds. We may, but are not required to, issue a refund or partial refund in other situations, for example if you clearly sent a Gift to the wrong DJ and you tell us within [PLACEHOLDER: 24] hours and the funds have not yet been paid out. Approving one discretionary refund does not obligate us to approve another.
7.3 How refunds are paid. Refunds are issued to the original payment method through Stripe and may take several business days to appear. When we refund a Gift, we may recover from the DJ the amount credited to the DJ for that Gift and, in some cases, the Processing Fee, as described in the DJ Agreement.
7.4 Contact us before disputing with your bank. If you have a problem with a charge, please contact support@hunnid.app first. We aim to respond within [PLACEHOLDER: 2] business days and to resolve legitimate refund requests quickly. A chargeback filed with your bank for a Gift you authorized, or for a request that we have already refunded, creates costs for the DJ and for us.
7.5 Chargebacks. If you dispute a charge with your card issuer, we will respond with evidence of your authorization, including the QR scan, your confirmation of the Total Price, device and location signals, and your acceptance of these Terms. We may suspend your ability to send Gifts while a dispute is open and may close accounts that file disputes for Gifts that were authorized. We reserve the right to recover amounts you owe us where permitted by law.
7.6 DJ-initiated refunds. A DJ may ask us to refund a Gift to you. We will process such refunds where operationally possible and permitted by law.
8. Public Display and Use of Your Name, Message, and Likeness
In short: your display name, Gift, and message are shown publicly on the Booth Screen and on the DJ's profile and leaderboards. Anyone at the Venue may see, photograph, or record them.
8.1 What is public. When you send a Gift, the following may be displayed publicly, in real time and afterward: the Gift and its effect, the display name you enter (or "Anonymous" if you choose that option, where available), your message, your song request or shoutout, and your placement on leaderboards such as "Top Supporters tonight" on the Booth Screen, on the DJ's profile page, and in rankings. Your legal name, email address, payment details, and precise location are never shown publicly.
8.2 Your consent. By sending a Gift with a display name or message, you consent to this public display and grant Hunnid and the DJ the license described in Section 13.2 to display it on the Booth Screen, on the Platform, and in the DJ's own posts about the Live Set. Booth Screens are in public places. Other people at the Venue, the Venue, and the DJ may photograph, film, stream, or share what appears on the Booth Screen, and we cannot control that. Do not include information you would not want seen publicly.
8.3 Display names and messages must follow the Community Guidelines. Messages and display names are filtered automatically, can be hidden or removed by the DJ, and can be removed by us. We may delay or decline to display any message. A message that is filtered, hidden, or removed does not entitle you to a refund, because the Gift was still credited to the DJ.
8.4 Removing your name later. If you have a Fan account you can change your display name, which updates future displays. You can ask us at privacy@hunnid.app to remove or anonymize your display name from past Gifts on the Platform; we will do so where reasonably practicable, but we cannot recall photographs or recordings made by others.
8.5 DJ earnings are private. We never publicly display an individual DJ's earnings. Rankings and leaderboards use scores and relative positions, not dollar amounts.
9. Rankings and Hype Score
In short: rankings are our editorial, entertainment feature computed from activity signals. They are not endorsements or guarantees, and there is no way to pay for a higher rank.
9.1 What the Hype Score is. The Hype Score is a score that we compute for DJs from signals such as the number of unique supporters, Gift activity, follows, and Live Sets played. We publish rankings at local or city, country, and global levels. We publish a summary of the methodology on the Platform and may change the methodology, signals, weights, and time windows at any time without notice.
9.2 Editorial and entertainment feature. Rankings and Hype Scores reflect our own methodology and judgment. They are provided for entertainment and discovery. They are not a guarantee of any DJ's skill, popularity, income, or reliability, are not an endorsement, and are not a certification or professional rating.
9.3 No pay-to-rank. Neither DJs nor anyone else can buy a higher rank from us. We do not sell placement. The Hype Score is influenced by genuine activity from unique supporters, and no single signal, including total Gift Amount, determines rank.
9.4 Integrity adjustments. We may exclude, discount, or reverse any activity that we believe is fraudulent, manipulated, automated, self-dealt, or otherwise inconsistent with Section 12, and we may adjust, freeze, or remove any DJ's Hype Score or ranking, without notice. We may also remove a DJ from rankings for violations of these Terms, the DJ Agreement, or the Community Guidelines.
9.5 No reliance. Rankings may be inaccurate, incomplete, or out of date. Do not rely on them for booking, hiring, financial, or other decisions.
10. Location Features
In short: we use your approximate location to show nearby DJs and local rankings. Precise location is optional.
10.1 Approximate location. We use the approximate location derived from your IP address to show local DJs, Live Sets, and rankings.
10.2 Precise location (optional). If you choose to allow precise device location in your browser, we use it to improve local results and to help detect fraud (for example, Gifts sent from far away from a Live Set may be reviewed). You can turn off precise location in your device or browser settings at any time. See our Privacy Policy for details, including how we treat precise location as sensitive personal information.
10.3 DJ locations. A DJ's Live Set location is shown to Fans at the Venue level (for example the Venue name and city), not the DJ's personal location.
11. Communications
In short: we email receipts and account notices. Marketing messages are optional. Text messages require your separate opt-in.
11.1 Transactional email. We send email receipts for Gifts and service messages about your account, security, payments, disputes, and changes to our policies. You cannot opt out of these while you use the Platform, because they are part of the service.
11.2 Marketing email. If you have an account, you may choose to receive emails about DJs you follow, upcoming Live Sets, and Platform updates. You can unsubscribe at any time using the link in each email or in your account settings.
11.3 Text messages (if offered). We do not send text messages at launch. If we offer text messages in the future, we will send them only to people who separately opt in. By opting in to text messages you would agree to receive recurring automated messages (such as Live Set alerts) at the number you provide; consent is not a condition of any purchase; message and data rates may apply; and you may opt out at any time by replying STOP. The details will be presented at the time of opt-in.
11.4 Sharing your email with a DJ (opt-in). If you have a Fan account and follow a DJ, you can choose to share your email address with that DJ so the DJ can contact you directly about their gigs and music. This is off by default and is done only at your direction. A DJ who receives your email address is an independent business that must follow the DJ Agreement, which requires lawful email practices, honoring unsubscribe requests, and no selling of your information. You can withdraw your sharing choice at any time in your account settings, which stops future sharing; ask the DJ directly to delete what they already received. See the Privacy Policy for more.
11.5 Notices from us. We may give you notices by email to the address on your account or receipt, by posting on the Platform, or by displaying a notice in the Gift flow. Notices to us should be sent to legal@hunnid.app and to our mailing address.
12. Prohibited Conduct and Anti-Fraud
In short: no self-gifting, no bots, no stolen cards, no rank manipulation, no abuse. Violations can mean lost proceeds, closed accounts, and reports to authorities.
12.1 You agree not to:
(a) send a Gift using a payment method you are not authorized to use, or send a Gift you intend to dispute;
(b) as a DJ, send Gifts to yourself, reimburse or pay anyone to send you Gifts, or arrange for related accounts, friends, employees, promoters, or Venues to send Gifts for the purpose of inflating your Hype Score, rankings, or apparent support, or to launder money or evade card network rules;
(c) use bots, scripts, emulators, multiple identities, or automated means to send Gifts, create accounts, follow DJs, or interact with the Platform;
(d) manipulate or attempt to manipulate the Hype Score, rankings, leaderboards, or any metric, or sell, buy, or trade rankings, follows, or Gift activity;
(e) start a Live Set for a performance that is not happening, misrepresent the Venue or time of a Live Set, or claim to be a DJ you are not;
(f) use a display name or message that violates the Community Guidelines, including hate, harassment, sexual content, threats, doxxing, spam, or impersonation;
(g) use the Platform for any unlawful purpose, including gambling, sale of goods or services disguised as Gifts, money laundering, sanctions evasion, or solicitation of anything unlawful, or use Gifts to move money between people for any purpose other than tipping a DJ for a performance (for example to pay or collect booking fees, deposits, debts, loans, rent, or reimbursements);
(h) infringe anyone's intellectual property, privacy, or publicity rights;
(i) scrape, crawl, or harvest data from the Platform, including Booth Screen content, other than through features we provide, or attempt to identify individual DJ earnings;
(j) interfere with the Platform's security or operation, probe or test vulnerabilities without our written permission, bypass access controls or rate limits, or introduce malware;
(k) reverse engineer or copy the Platform, except to the extent applicable law prohibits this restriction;
(l) misrepresent your affiliation with Hunnid, a DJ, or a Venue, or use our name or marks without permission; or
(m) help or encourage anyone else to do any of the above.
12.2 Consequences. If we reasonably believe you have violated this Section 12, we may, without notice and in addition to any other remedy: decline, cancel, refund, or reverse Gifts; hold or reserve payouts; exclude activity from rankings; suspend or terminate accounts; and report conduct to Stripe, card networks, Venues, and law enforcement. Gift proceeds that we determine were generated through fraud, self-gifting, stolen payment methods, or rank manipulation are forfeited by the DJ, and we will apply them first to refund the affected Fans or card holders, then to cover chargebacks, fees, and losses caused by the conduct, and then hold any remainder as required by law. We do not treat forfeited amounts as our revenue.
12.3 Cooperation and investigation. You agree to cooperate reasonably with our investigation of suspected violations. We may retain records of violations as described in the Privacy Policy.
13. User Content and Feedback
In short: you own your content and give us and the DJ permission to display it as part of the Platform. Feedback is ours to use.
13.1 Your responsibility. You are solely responsible for your User Content. You represent that you have the rights needed to submit it and that it complies with these Terms and the Community Guidelines.
13.2 License to Hunnid. You grant Hunnid a worldwide, non-exclusive, royalty-free, sublicensable (to our service providers and, for Gift messages and display names, to the DJ and Venue for the purposes below) license to host, store, reproduce, modify for formatting, display, perform, and distribute your User Content in connection with operating, providing, promoting, and improving the Platform, including displaying Gift messages and display names on the Booth Screen, on the DJ's profile, in rankings, and in the DJ's own posts about the Live Set. For all other promotional uses of your User Content outside the Platform, we will ask for your separate consent. This license ends when you delete your User Content or account, except that (a) copies may persist in backups for a limited period, (b) content already displayed on a Booth Screen or shared by the DJ or others may remain, and (c) we may keep records as needed for legal, fraud, and dispute purposes.
13.3 Moderation. We may review, filter, hide, remove, or refuse any User Content at any time for any reason, including violations of the Community Guidelines, but we are not obligated to monitor User Content. We are not responsible for User Content submitted by others.
13.4 Feedback. If you send us ideas, suggestions, or feedback, you grant us the right to use them without restriction or compensation.
14. Copyright Policy (DMCA) and Other Intellectual Property Complaints
In short: we respond to valid copyright notices under the DMCA, we accept counter-notices, and we terminate repeat infringers.
14.1 Notices of claimed infringement. If you believe that content on the Platform (for example a profile photo, bio, link, or message) infringes your copyright, send a notice to our Designated Agent under 17 U.S.C. § 512(c)(3) that includes: (a) your physical or electronic signature; (b) identification of the copyrighted work you claim is infringed; (c) identification of the material you claim is infringing and information reasonably sufficient for us to locate it (for example the DJ profile URL); (d) your contact information (address, telephone number, and email address); (e) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and (f) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.
14.2 Designated Agent. [PLACEHOLDER: Designated Agent name] [PLACEHOLDER: Designated Agent mailing address] Email: [PLACEHOLDER: dmca@hunnid.app or legal@hunnid.app] Telephone: [PLACEHOLDER] Our Designated Agent is registered with the U.S. Copyright Office's DMCA Designated Agent Directory. [PLACEHOLDER: confirm registration is complete before launch.]
14.3 Our response. On receipt of a substantially compliant notice we will remove or disable access to the material, notify the user who posted it, and provide the user with a copy of the notice.
14.4 Counter-notices. If you believe material you posted was removed by mistake or misidentification, you may send a counter-notice under 17 U.S.C. § 512(g)(3) to the Designated Agent that includes: (a) your physical or electronic signature; (b) identification of the material removed and where it appeared; (c) a statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification; and (d) your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for your district (or, if you are outside the United States, for any district in which we may be found) and that you will accept service of process from the person who provided the original notice or their agent. If we receive a valid counter-notice, we will forward it to the original complainant and, unless the complainant notifies us within 10 business days that they have filed a court action seeking to restrain the activity, we may restore the material in not less than 10 nor more than 14 business days after receiving the counter-notice.
14.5 Repeat infringers. We terminate, in appropriate circumstances, the accounts of users who are repeat infringers.
14.6 Misrepresentations. Anyone who knowingly materially misrepresents that material is infringing, or that it was removed by mistake, may be liable for damages under 17 U.S.C. § 512(f).
14.7 Trademark, publicity, and other complaints. Send complaints about trademark infringement, misuse of your name or likeness, or other intellectual property to legal@hunnid.app with a description of the rights you claim, the content at issue, and your contact information.
14.8 Music is not hosted on the Platform. At launch the Platform does not host, stream, or license music. Complaints about a DJ's performance of music at a Venue should be directed to the DJ or the Venue, which are responsible for their own performance rights and licenses (see Section 16.3).
15. Our Role: Platform Provider, Not a Party, Not a Bank
In short: we provide the Platform. The Gift relationship is between you and the DJ. Stripe processes payments, and we act as the DJ's limited agent to collect Gifts. We are not a bank, money transmitter, or escrow service.
15.1 Not a party to the Fan-DJ relationship. Hunnid provides the technology that lets Fans send Gifts to DJs and lets DJs display them. We are not a party to any relationship, understanding, or dispute between a Fan and a DJ, we do not employ, manage, book, or represent DJs, and we are not responsible for a DJ's performance, conduct, statements, music, or handling of song requests or shoutouts.
15.2 Not a bank, money transmitter, or escrow. Hunnid is not a bank, money services business, money transmitter, payment processor, or escrow agent. We accept Gift Amounts only as each DJ's limited payment collection agent (Section 15.4), and we do not hold, invest, or pay out funds ourselves. All payments are processed, held, and paid out by Stripe under Stripe's agreements with you (for example Stripe Link, if you use it) and with each DJ, and Stripe holds the applicable licenses and registrations for those services. The Platform has no wallets, balances, or stored value for Fans.
15.3 Stripe. Payment processing is provided by Stripe and is subject to Stripe's terms and privacy policy. DJs must accept the Stripe Connected Account Agreement. We are not responsible for Stripe's services, availability, or decisions, including Stripe's decision to verify, hold, or decline a payment or account.
15.4 Limited payment collection agent. Each DJ appoints Hunnid, acting through Stripe, as the DJ's limited agent solely to accept Gift Amounts from Fans on the DJ's behalf. When you send a Gift, your payment of the Gift Amount to Hunnid as the DJ's agent is treated as payment received by the DJ, and your Gift is complete when Stripe confirms the charge. From that point, Hunnid is responsible to the DJ for causing the Gift Amount, less the Platform Fee and Processing Fee, to be credited to the DJ's Connected Account under the DJ Agreement, and the DJ agrees to look only to Hunnid and Stripe, and not to you, for it. This appointment is limited to collecting Gift Amounts and does not make Hunnid the DJ's agent for any other purpose.
15.5 Platform Fee is ours. The Platform Fee is Hunnid's own revenue, charged to the DJ for our services under the DJ Agreement and deducted from the Gift Amounts we collect as the DJ's agent. It is not a fee collected from you. The Processing Fee is likewise charged to the DJ, not to you.
15.6 DJ earnings and withdrawals. The amount credited to a DJ for each Gift is held in the DJ's Connected Account for 3 days and then becomes available. DJs withdraw available earnings on demand to their bank account through Stripe, with a US$10 minimum and no withdrawal fee, as described in Section 5 of the DJ Agreement. The hold can be extended for risk review, refunds, chargebacks, suspected fraud, or legal holds.
16. Third Parties, Venues, and Music
In short: Venues, Stripe, Apple, Google, and DJs are independent. Music rights are the DJ's and the Venue's responsibility.
16.1 Third-party services. The Platform relies on third-party services, including Stripe, Apple Pay, Google Pay, hosting providers, and email providers, and may link to third-party sites such as a DJ's social profiles. We are not responsible for third-party services or content, and your use of them is governed by their terms.
16.2 Venues. Venues are independent businesses. We are not responsible for a Venue's premises, safety, security, sound, screens, connectivity, admission decisions, recording practices, or policies. A Venue's decision to display, not display, or turn off a Booth Screen is the Venue's and the DJ's.
16.3 Music and performance rights. Hunnid does not host, stream, transmit, or license music. DJs and Venues are responsible for their own rights and licenses for any music performed at a Venue, including public performance licenses, which are typically held by the Venue. Nothing in these Terms grants or implies any music license.
16.4 Recordings by others. People at a Venue may record or stream a Live Set, including the Booth Screen. We do not control such recordings.
17. Future Features
In short: we may add live streaming, NFC tags, venue partnerships, and a paid DJ plan later, each with its own terms.
17.1 New features. We may introduce features such as NFC tags at the booth, live streaming, a Venue Partner program, or additional Gift types. New features are part of the Platform and are governed by these Terms plus any additional terms we present when you first use them. Live streaming is not offered at launch, and nothing in these Terms grants any right to stream or to receive streams.
17.2 DJ Pro (future paid plan). We may offer an optional paid subscription for DJs. If we do, the price, billing period, renewal, and cancellation terms will be presented clearly at signup, we will obtain express affirmative consent before charging, and cancellation will be available online in the same way the subscription was started, in compliance with California's Automatic Renewal Law (Cal. Bus. & Prof. Code § 17600 et seq.) and similar laws. No subscription will renew automatically unless you have agreed to those terms.
17.3 Venue Partner program (reserved). We may offer Venues the ability to host Booth Screens, co-brand displays, or participate in revenue sharing under a separate Venue agreement. Until a Venue signs that agreement, no Venue has any rights under these Terms.
18. Our Intellectual Property and Your License to Use the Platform
In short: we own the Platform. You get a limited license to use it as intended.
18.1 Ownership. The Platform, including its software, design, text, graphics, Gift names and artwork, on-screen effects, Hype Score methodology, logos, and trademarks (including "Hunnid"), is owned by Hunnid or its licensors and is protected by intellectual property laws. "Gift" names are used descriptively as ordinary words except where we designate them as marks.
18.2 Your license. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Platform for its intended purposes. All rights not expressly granted are reserved.
18.3 DJ materials. DJs receive a separate license to use QR codes and branded booth materials under the DJ Agreement.
19. Suspension and Termination
In short: you can stop using the Platform any time. We can suspend or close accounts for violations or risk. Some terms survive.
19.1 By you. You may stop using the Platform at any time and, if you have an account, may delete it in your account settings or by emailing support@hunnid.app. Deleting an account does not reverse Gifts already sent.
19.2 By us. We may suspend or terminate your access to all or part of the Platform, with or without notice, if we reasonably believe you have violated these Terms, the DJ Agreement, or the Community Guidelines; if required by law, Stripe, or a card network; to manage fraud, legal, or security risk; or if we discontinue the Platform. Where practicable and lawful, we will tell you the reason and give you a chance to respond.
19.3 Effect. On termination your license to use the Platform ends. Sections that by their nature should survive (including Sections 6.11, 7, 8.2, 12.2, 13.2, 15, 20 through 25, and 28) survive termination. DJ payout and final-balance handling on termination is described in the DJ Agreement.
20. Disclaimers
In short: the Platform is provided as-is. We do not guarantee that Gifts will be displayed, that requests will be honored, or that DJs or Venues will behave in any particular way.
20.1 TO THE FULLEST EXTENT PERMITTED BY LAW, THE PLATFORM AND ALL CONTENT, FEATURES, RANKINGS, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
20.2 WITHOUT LIMITING THE FOREGOING, Hunnid DOES NOT WARRANT THAT: (A) THE PLATFORM WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; (B) ANY GIFT, MESSAGE, OR EFFECT WILL BE DISPLAYED ON A BOOTH SCREEN; (C) ANY DJ WILL PLAY A SONG REQUEST, GIVE A SHOUTOUT, OR TAKE ANY OTHER ACTION; (D) RANKINGS OR HYPE SCORES ARE ACCURATE OR COMPLETE; OR (E) ANY DJ, VENUE, OR OTHER USER WILL ACT LAWFULLY OR AS DESCRIBED.
20.3 Hunnid IS NOT RESPONSIBLE FOR THE ACTS OR OMISSIONS OF DJS, VENUES, STRIPE, OR OTHER THIRD PARTIES, OR FOR ANY EVENT, PERFORMANCE, OR VENUE CONDITION.
20.4 Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. Nothing in these Terms limits any consumer rights that cannot be waived under applicable law.
21. Limitation of Liability
In short: our liability to you is limited, mostly to the greater of $100 or what you paid us in fees in the past year, except where the law does not allow limits. This does not limit a DJ's right to be credited Gift Amounts we actually collected, less our fees.
21.1 TO THE FULLEST EXTENT PERMITTED BY LAW, Hunnid AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, LOSS OF GOODWILL, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
21.2 TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM WILL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID TO Hunnid IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
21.3 Exceptions. The limitations in this Section 21 do not apply to: (a) our obligation to cause Gift Amounts that Stripe has actually collected for a DJ, less the Platform Fee and Processing Fee, to be credited to that DJ's Connected Account under the DJ Agreement; (b) our refund obligations under Section 7.1; (c) liability for our fraud, gross negligence, or willful misconduct; (d) death or personal injury caused by our negligence; or (e) any liability that cannot be limited under applicable law, including under California Civil Code § 1668.
21.4 Basis of the bargain. You acknowledge that Fans pay no fee to use the Platform, that the fees DJs pay are modest, and that these limitations are a reasonable allocation of risk that allows us to offer the Platform on these terms.
22. Indemnification
In short: if your misuse of the Platform or your content causes a claim against us, you cover the costs.
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Hunnid and its owners, officers, employees, contractors, and agents from and against any third-party claims, and related damages, losses, liabilities, costs, and reasonable attorneys' fees, arising out of or relating to: (a) your User Content; (b) your violation of these Terms, the DJ Agreement, the Community Guidelines, or applicable law; (c) your violation of any third party's rights, including intellectual property, privacy, or publicity rights; or (d) if you are a DJ, your performances, your use of music, your conduct at a Venue, and your handling of Fan information. We may take over the defense of any claim at our expense, in which case you agree to cooperate. This Section does not require you to indemnify us for claims caused by our own negligence, fraud, or willful misconduct.
23. Release
In short: disputes between you and a DJ, Venue, or another user are between you and them.
If you have a dispute with a DJ, Venue, or another user, you release Hunnid and its owners, officers, employees, contractors, and agents from claims, demands, and damages of every kind, known and unknown, arising out of or connected with that dispute, except to the extent the claim arises from our own breach of these Terms, negligence, fraud, or willful misconduct. If you are a California resident, you waive California Civil Code § 1542, which says: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."
24. Dispute Resolution and Arbitration
In short: we first try to work things out informally. If that fails, disputes are resolved by individual binding arbitration (or in small claims court), not by a judge or jury and not as a class action. You can opt out within 30 days. Public injunctive relief under California law stays in court.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS.
24.1 Scope. This Section 24 applies to any dispute, claim, or controversy between you and Hunnid (including our owners, officers, employees, agents, successors, and assigns) arising out of or relating to these Terms, the DJ Agreement, the Platform, Gifts, or our relationship, whether based in contract, tort, statute, fraud, or any other legal theory, and whether arising before or after you agreed to these Terms (each a "Dispute"). It does not cover Disputes that by law cannot be subject to a pre-dispute arbitration agreement, or Disputes governed by the Korean-language documents described in Section 30.
24.2 Informal resolution first. Before starting arbitration or a lawsuit, the party raising the Dispute must send the other a written notice ("Dispute Notice") describing the Dispute, the facts, and the relief requested, with the sender's name, contact information, and (for you) the email address associated with your account or Gift receipt. Send Dispute Notices to us at legal@hunnid.app and to our mailing address. We will send Dispute Notices to the email address associated with your account or Gift. If the Dispute is not resolved within 60 days after the Dispute Notice is received, either party may start arbitration or, where permitted, a small claims action. During that period, either party may request a good-faith telephone or video conference to try to resolve the Dispute, and both parties (and their counsel, if any) will personally attend. All statutes of limitation and fee deadlines are tolled while this informal process is pending. A court may enjoin the filing or prosecution of an arbitration until this Section 24.2 has been followed.
24.3 Binding arbitration. Except as provided in Sections 24.4 through 24.6, any Dispute will be resolved by final and binding individual arbitration rather than in court. There is no judge or jury in arbitration, discovery is more limited than in court, and court review of an arbitration award is limited. The arbitrator can award the same damages and relief on an individual basis that a court could award to an individual, and must follow these Terms and applicable law. The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation and enforcement of this Section 24.
24.4 Small claims carve-out. Either party may bring an individual Dispute in small claims court in the county where you live or in [PLACEHOLDER: county], California, if the Dispute qualifies and stays in small claims court, and, if it does not, the Dispute proceeds under this Section 24.
24.5 Public injunctive relief. If you are a California resident and seek public injunctive relief under California law (relief that primarily benefits the general public), the arbitrator may decide your individual claims and individual relief, and any request for public injunctive relief will be decided by a court after the arbitration is complete. Nothing in these Terms waives your right to seek public injunctive relief in court to the extent such a waiver is unenforceable under California law.
24.6 Provisional remedies and IP. Either party may seek a temporary restraining order, preliminary injunction, or other provisional relief in a court of competent jurisdiction to preserve the status quo pending arbitration, or to stop unauthorized use or infringement of intellectual property or unauthorized access to the Platform, without waiving arbitration of the underlying Dispute.
24.7 Arbitration provider and rules. The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules and, where applicable, its Mass Arbitration Supplementary Rules, as in effect when the arbitration is filed (the "AAA Rules"), except as modified by this Section 24. The AAA Rules and forms are available at www.adr.org. If the AAA is unavailable or unwilling to administer the arbitration, the arbitration will be administered by JAMS under its Streamlined Arbitration Rules and Procedures and its Consumer Arbitration Minimum Standards, and if JAMS is also unavailable, the parties will ask a court of competent jurisdiction to appoint an arbitrator under 9 U.S.C. § 5. If the AAA Rules conflict with these Terms, these Terms control, unless the AAA determines otherwise as required by its consumer due-process standards.
24.8 Fees and costs. Payment of filing, administrative, and arbitrator fees will be governed by the AAA Rules and fee schedules. If you are a consumer, your filing fee will be capped at the amount set by the AAA consumer fee schedule (currently $225), and we will pay all other AAA and arbitrator fees required of the business. If your claim is for $10,000 or less and the arbitrator does not find it frivolous, we will reimburse your filing fee on request after the award. Each party pays its own attorneys' fees and costs unless the arbitrator awards them under applicable law or the AAA Rules. We will pay any fees we owe within the time required by law, including California Code of Civil Procedure §§ 1281.97 and 1281.98 where they apply.
24.9 Procedure. The arbitration will be conducted by a single neutral arbitrator. Hearings will take place by video or telephone unless the arbitrator decides an in-person hearing is needed, in which case it will be held in the county where you live or another mutually agreed location. For claims of $25,000 or less, either party may elect to have the arbitration conducted on the documents only. The arbitrator will issue a reasoned written decision. Judgment on the award may be entered in any court of competent jurisdiction. Any settlement offer made by either party will not be disclosed to the arbitrator until after the arbitrator decides the merits.
24.10 30-day right to opt out. You may opt out of this arbitration agreement by sending an email to legal@hunnid.app with the subject "Arbitration Opt-Out" (or written notice to our mailing address) within 30 days after you first accept these Terms. Your notice must include your name, the email address associated with your account or Gift receipt, and a clear statement that you want to opt out of arbitration. If you opt out, the rest of these Terms continue to apply, and Disputes will be resolved in court under Section 25. Opting out of arbitration does not affect any other provision of these Terms. If we change this Section 24 in the future, you may reject the change by sending the same notice within 30 days after we notify you of the change, in which case the prior version of this Section 24 continues to apply to you.
24.11 CLASS ACTION AND JURY TRIAL WAIVER. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND Hunnid AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING, EXCEPT AS PROVIDED IN SECTION 24.5 FOR PUBLIC INJUNCTIVE RELIEF AND SECTION 24.12 FOR COORDINATED PROCEEDINGS. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS (EXCEPT AS PROVIDED IN SECTION 24.12) AND MAY NOT PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING. IF A DISPUTE PROCEEDS IN COURT, YOU AND Hunnid EACH WAIVE ANY RIGHT TO A JURY TRIAL TO THE EXTENT PERMITTED BY LAW. If a court finds that this Section 24.11 is unenforceable as to a particular claim or request for relief, then that claim or request (and only that claim or request) will be severed from arbitration and decided in court under Section 25, after the arbitration of all other claims is complete.
24.12 Coordinated (mass) arbitrations. If 25 or more Dispute Notices or arbitration demands raising similar claims are filed against us by or with the assistance of the same law firm or coordinated counsel within a 180-day period (a "Coordinated Filing"), the following applies, in addition to the AAA Mass Arbitration Supplementary Rules: (a) counsel will provide us a list of all claimants and confirm that each claimant has individually authorized the claim and satisfied Section 24.2; (b) the AAA will administer the demands in batches of no more than 50 claimants per batch, with a single arbitrator per batch, and the parties will cooperate to group claimants sensibly (for example by state or by claim type), and administrative and arbitrator fees will be assessed per batch under the AAA Mass Arbitration fee schedule; (c) the first two batches will be selected by the parties, each choosing half, and will proceed first, with the remaining batches proceeding after the first two are decided and following a good-faith global mediation of at least 60 days that either party may initiate; (d) no award or ruling in one batch is binding on any claimant in another batch, and each claimant's rights to discovery, a hearing, and an individual award are the same as in any other arbitration under these Terms; (e) statutes of limitation and fee deadlines are tolled for all claimants from the date their Dispute Notice was received until their batch is resolved or they elect small claims court under Section 24.4; and (f) a court, not the arbitrator, will decide any dispute about whether this Section 24.12 applies or is enforceable. If after the first two batches and mediation the remaining Disputes are not resolved, either party may elect, by written notice to the other, to have the remaining unresolved Disputes proceed in court under Section 25 rather than in arbitration, in which case the court will decide whether and how they may be coordinated, and the class action waiver in Section 24.11 applies to them only to the extent permitted by law. This Section 24.12 is intended to preserve efficient individual arbitration, not to delay or deter valid claims.
24.13 Delegation. The arbitrator has exclusive authority to resolve disputes about the interpretation, applicability, enforceability, or formation of this Section 24, except that a court will decide (a) disputes about the class action waiver in Section 24.11, (b) disputes about the coordinated arbitration provisions in Section 24.12, (c) whether a claim seeks public injunctive relief under Section 24.5, and (d) any dispute about whether a party has complied with Section 24.2.
24.14 Confidentiality. Arbitration filings and awards are confidential except as needed to enforce an award, to comply with law, or as the parties otherwise agree. Nothing in this Section 24 prevents you from reporting a concern to a government agency or from making truthful statements about the Platform.
24.15 Severability and survival. If any part of this Section 24 is found unenforceable, the rest remains in effect, except as provided in Sections 24.11 and 24.12. This Section 24 survives termination of these Terms and your relationship with us.
25. Governing Law and Venue
In short: California law applies. Court cases that are not arbitrated go to state or federal courts in California, unless you live elsewhere and the law protects your home forum.
25.1 Governing law. These Terms and any Dispute are governed by the laws of the State of California and applicable federal law, without regard to conflict-of-laws rules, except that Section 24 is governed by the Federal Arbitration Act. If you live outside California, this choice of law does not deprive you of the protection of mandatory consumer laws of the place where you live. Korean law governs Korean Gifts and the other matters covered by Section 30.
25.2 Venue. Subject to Section 24, any Dispute that proceeds in court will be brought in the state or federal courts located in [PLACEHOLDER: county], California, and you and Hunnid consent to their personal jurisdiction. Nothing in this Section prevents you from bringing an individual claim in small claims court where you live under Section 24.4, or requires a consumer to litigate outside their home state where applicable law provides otherwise.
26. Changes to These Terms
In short: we can update these Terms. We will give notice of material changes, and continued use after the effective date means you accept them.
26.1 We may update these Terms from time to time. If we make a material change, we will give at least 30 days' notice before it takes effect by emailing account holders, by posting a notice on the Platform, or by displaying a notice in the Gift flow, and we will update the effective date above. Changes that reduce your rights will not apply retroactively to Disputes that arose before the effective date. If you continue to use the Platform after the effective date, you accept the updated Terms. If you do not agree, stop using the Platform and, if you have an account, close it. Changes to Section 24 are subject to your right to reject them under Section 24.10.
26.2 Changes required by law, or that add new features without reducing your rights, may take effect immediately.
27. California and Other Consumer Notices
In short: California law requires us to tell you how to reach us and how to complain to the state.
27.1 California Civil Code § 1789.3 notice. The Platform is provided by TKM Ventures LLC, doing business as Hunnid, [PLACEHOLDER: mailing address], telephone [PLACEHOLDER: telephone number], support@hunnid.app. Fans are not charged any fee for using the Platform; a Fan pays only the Gift Amount the Fan chooses, plus any tax the law requires us to collect, as described in Section 6.4 and shown before payment. DJ charges, including the Platform Fee and Processing Fee, are described in the DJ Agreement. To resolve a complaint about the Platform or to receive further information about using it, contact support@hunnid.app. California residents may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210 or (800) 735-2929 (TTY). [PLACEHOLDER: re-confirm the current DCA address and telephone before publishing.]
27.2 No restriction on reviews. Nothing in these Terms restricts your right to make truthful statements or reviews about Hunnid, DJs, or Venues, and we will not penalize you for doing so.
27.3 Notice to users outside the United States. The Platform is operated from the United States and intended for use in the United States and, under Section 30, in Korea. If you use it from elsewhere, you do so on your own initiative, and mandatory consumer protection laws of your country may give you additional rights that these Terms do not limit.
28. General Terms
In short: the usual legal housekeeping.
28.1 Entire agreement. These Terms, together with the Privacy Policy, Community Guidelines, Gifts and Refunds Policy, and, for DJs, the DJ Agreement, are the entire agreement between you and Hunnid about the Platform and supersede any prior agreements on that subject.
28.2 Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in full force, except as stated in Section 24.
28.3 No waiver. Our failure to enforce a provision is not a waiver of our right to enforce it later.
28.4 Assignment. You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms to an affiliate or to a successor in connection with a merger, acquisition, reorganization, or sale of assets, and will give notice where required by law.
28.5 Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control, including Venue power or connectivity failures, payment network outages, labor disputes, government actions, or natural events.
28.6 Electronic communications and signatures. You consent to receive communications from us electronically, and you agree that electronic notices, disclosures, and agreements satisfy any legal requirement that they be in writing. Your taps and clicks are your electronic signature.
28.7 Export and sanctions. You may not use the Platform in violation of U.S. export control or sanctions laws.
28.8 Interpretation. Headings and "In short" summaries are for convenience and do not affect interpretation; if a summary conflicts with the operative text, the operative text controls. "Including" means "including without limitation."
28.9 No third-party beneficiaries. Except that DJs may rely on Section 15.4 and Venues have no rights under these Terms, there are no third-party beneficiaries of these Terms, other than the indemnified and released persons named in Sections 22 and 23.
28.10 Survival. Provisions that by their nature should survive termination do so, as described in Section 19.3.
29. Contact Us
Questions about these Terms: legal@hunnid.app Support and refund requests: support@hunnid.app Privacy requests: privacy@hunnid.app Copyright notices: the Designated Agent in Section 14.2 Mail: TKM Ventures LLC, doing business as Hunnid, [PLACEHOLDER: mailing address]
30. Users and DJs in Korea
In short: Korean Gifts, users in Korea, and DJs in Korea are covered by separate Korean-language documents. In Korea, Hunnid sells each Gift as a digital item, prices include 10% VAT, users must be 19 or older, and Korean law applies.
30.1 Which documents apply. The Korean-language documents in legal/ko/ govern (a) every Korean Gift, wherever the Fan is located, (b) DJs whose region is Korea, and (c) other use of the Platform in Korea, except U.S.-dollar Gifts under Section 30.4. Those documents are the 이용약관(대한민국) (Terms of Service), 선물 및 환불 정책 (Gifts and Refunds Policy), 개인정보처리방침 (Privacy Policy), DJ 이용약관(대한민국) (DJ Agreement), and 커뮤니티 가이드라인 (Community Guidelines). For the Gifts, users, and DJs they cover, they replace these Terms, and the Korean text controls over any translation.
30.2 Key differences. In summary (the Korean documents control):
(a) Hunnid is the seller. A Korean Gift is a digital item that Hunnid sells to the Fan and delivers immediately by showing it, with the Fan's nickname and message, on the DJ's page and, when it is running, on the Booth Screen. It is not a tip collected for the DJ. Sections 6.1, 6.2, 6.4, 6.10, 15.2, 15.4, and 15.5 and the Platform Fee and Processing Fee do not apply to Korean Gifts. Hunnid separately pays the DJ a Performance Share for the DJ's performance.
(b) Prices. Prices are in Korean won and include 10% Korean VAT, which Hunnid reports and pays under Korea's simplified VAT registration for foreign providers of electronic services. The tiers are Glowstick ₩10,000, Laser ₩20,000, Airhorn ₩30,000, Pyro ₩50,000, and Hunnid ₩100,000, and custom amounts run from ₩10,000 to ₩500,000 in ₩1,000 steps. No fee is added for the Fan.
(c) Payment methods. KakaoPay, NaverPay, Samsung Pay, PAYCO, Korean credit and debit cards, and Apple Pay where supported, processed by Stripe, Inc. as Hunnid's payment processor.
(d) Age. Users in Korea must be 19 or older, the Korean age of majority.
(e) Refunds. Under Article 17(2) of Korea's Act on Consumer Protection in Electronic Commerce, a Fan cannot withdraw from a Korean Gift purchase once delivery of the digital content has begun; this is disclosed next to the Send button. Refunds still apply when a Gift was not delivered or displayed because of Hunnid's error, for duplicate charges and unauthorized payments, when a minor's purchase is cancelled under the Korean Civil Act, and wherever Korean law requires.
(f) DJs. DJs in Korea receive a flat 70% of the VAT-inclusive Gift price as their Performance Share, with nothing else deducted (Hunnid bears VAT, processing fees, and currency conversion). It is paid in won to the DJ's Korean bank account through Airwallex, with the same 3-day hold, a ₩10,000 minimum withdrawal, and no withdrawal fee.
(g) Law and disputes. Korean law governs, and disputes go to the Korean court with jurisdiction under Korean law, including the consumer's home court. Fans may also use the Korea Consumer Agency or e-commerce dispute mediation. Section 24 (arbitration and class action waiver) and Section 25 (governing law and venue) do not apply.
(h) Privacy. Personal information of users in Korea is handled under Korea's Personal Information Protection Act, as described in the Korean Privacy Policy, including its overseas-transfer disclosures.
30.3 Conflicts. For the Gifts, users, and DJs covered by Section 30.1, if these Terms and the Korean documents differ, the Korean documents control.
30.4 U.S.-dollar Gifts sent from Korea. If you are in Korea and send a Gift priced in U.S. dollars to a DJ whose region is the United States, these Terms apply to that Gift (including the age requirement of 19 or older in Section 3.1), but nothing in them limits rights you have under mandatory Korean consumer law.